Order & Payment

Ordering

You can place all your orders online through our website. If you have any questions about the order, you are welcome to contact our customer care.

When you have completed your order, an order confirmation will be sent to your email address. If you would find an error in the order confirmation please contact our customer care immediately.

Payment options

We offer payments in Swedish kronas (SEK), Norwegian krones (NOK), Danish krones (DKK), Euros (EUR), British pounds (GBP) or US dollars (USD).

You can choose the currency in the top menu. Prices shown in SEK, NOK, DKK and EUR include Swedish VAT of 25%. Prices shown in GBP inlcude UK VAT of 20%.

Prices shown in USD are excluded VAT. These orders are shipped on a DDU (Delivery Duty Unpaid) basis. Local taxes and other fees, such as customs may occur, and the customer is responsible for handling these costs.

All payments are handled securely through Klarna. Klarna offers various payment options depending on which country you are located in.

Customers in all countries can pay with Mastercard, Maestro, Visa debit and Visa credit.

In countries supporting Klarna checkout you will have several payment options such as Direct bank transfer, Pay later or Split your payment.

Creditworthiness

If you have not used Klarna’s service Pay later previously, a financial micro check will be conducted at the purchase point to enable Klarna to check your credit rating.

To read more about Klarna and the company terms and conditions, click on this link: Klarna

Keep track of your orders

Log in to Klarna to get an overview of all your purchases. You can manage your invoices yourself by, for example, extending the payment time or reporting a return.